5th Edition of the ‘NeSDA – Way Forward Monthly Report for States/UTs’ released

Department of Administrative Reforms & Public Grievances (DARPG) has released the fifth edition of ‘National e-Governance Service Delivery Assessment (NeSDA) – Way Forward Monthly Report for States/UTs’, which provides a detailed overview of status of e-service delivery across States/UTs.

The July monthly report presents the status of e-services, mandatory e-services (as per NeSDA 2021) and highlights the best practices, across States/UTs. It also underlines the saturation level of e-services provided through the State’s/UT’s single unified service delivery portal. Moreover, the report especially features deeper analysis of e-services provided under education sector.

The Report for July, 2023 has been released and is available at

https://darpg.gov.in/sites/default/files/NeSDA_July.pdf

Key highlights of the Report for the month of July, 2023 are as follows:

e-Services

13,867 e-services are provided across States/UTs, which is an increase of 6.3% (816) services from June Report
1,397 out of 2,016 mandatory e-services (56*36 States/UTs) are available, making saturation at 69%
Maximum number of e-services (5,203) lie in sector – Local Governance & Utility Services
58% i.e., 21 out 36 States/UTs have achieved saturation of mandatory e-services in Tourism sector. This is followed by Environment sector 47% i.e., 17 out of 36 States/UTs
e-Services in Education Sector

911 e-services are mapped under Education sector
Identified sub-themes of e-services under Education sector are
297 e-services under Document Management and Certificate Issuance
297 e-services under Education Institute Services and Support
202 e-services under Financial Aid Schemes and Scholarships
78 e-services under Institute Registration and Regulation
37 e-services under Other
Madhya Pradesh provides the maximum e-services in Education sector (122), which is followed by Karnataka (113), Kerala (92), Gujarat (69), and Himachal Pradesh (55)
Out of 25 types of distinct e-services identified under Education sector, Karnataka (21) provides the maximum types of e-services. This is followed by Kerala (17) and Madhya Pradesh (16)
Best Practices

The Government of Gujarat has developed G-Shala (Gujarat Students’ Holistic Adaptive Learning App) which is a Learning Management System (LMS) with e-Content for Grade I-XII
The Government of Madhya Pradesh is the first State in the country to have used online and centralized system for allotment of 100% seats through their Right to Education (RTE) portal
The Government of Nagaland has established Common Scholarship portal, serving as a centralized platform for all State Scholarships
The Government of Himachal Pradesh has initiated online admission related processes of Polytechnic as well as ITI candidates through their Himachal Pradesh Takniki Shiksha (HPTech) Board portal
The Government of Karnataka has digitized the whole examination process in the state through their Karnataka School Examination and Assessment Board portal