Centum Learning wins Brandon Hall Group’s HCM Excellence Awards 2019 for training initiatives at Delhi Airport and Panasonic
New Delhi: Centum Learning, a leading organization in corporate training and talent transformation space, has won two prestigious awards at the coveted Brandon Hall Group HCM Excellence Awards 2019, for the training interventions undertaken for Panasonic India, a leader in innovation and technology and GMR – Delhi International Airport Limited.
The First Brandon Hall Group Silver award for excellence in the Blended Learning Program was awarded for a customized knowledge and skills development initiative named ‘Crossfire’ undertaken in association with Panasonic India to align and train their salesforce pan India, to remain competitive in the consumer durable market. The program instilled a healthy competitive spirit amongst colleagues in an engaging way, to not only upgrade their skill set to fulfil their business objectives, but also to create higher benchmark within the groups. This blended learning solution assessed the teams on product, competition and market knowledge for enhanced customer interaction. The continuous yearlong initiative used instructor led trainings, blended with eLearning platform – Centum LearnPro® for regular assessments and learning.
The second Brandon Hall Group Silver award was bestowed for ‘Best Launch of a Corporate Learning University’, named ‘DISHA’, acronym for DIAL – IGIA’s Service & Hospitality Academy’, where the joint academy’s training intervention enabled GMR – Delhi International Airport Limited to achieve a quantum jump in Service Quality Ratings. The learning academy intended to increase the knowledge base of all the role holders in the airport and enhance skills and development basis their specific job roles in all aspects. The results became evident when IGIA was rated best airport in the World and also top ranked as the ‘Best Improved Airport’ in the Asia Pacific Region at the Airport Council International’s Annual Airport Service Quality Award.
Speaking on the occasion, Sanjay Bahl, MD & CEO, Centum Learning said, “We are honoured to receive these two prestigious awards which are a testament to Centum’s continued efforts to provide business outcome based training solutions, through Technology enabled Blended Learning – TeBL® methodology. We are committed towards talent transformation in India by bringing in the global best practices that have sustainable business impact.”
Manish Sharma, President & CEO of Panasonic India and South Asia, said “Congratulations to the Centum team on winning this award. Crossfire as a program has supported our employees by enhancing their overall skills which help them fulfil their business objectives when they deal with customers, business partners or even internal stakeholders. Through this engaging program, we encourage employees to challenge themselves to think out of the box and inculcate a culture of continuous advancement.”
Videh Kumar Jaipuriar, CEO, Delhi International Airport Limited commented, “It takes a lot more than just classroom training to maintain our ranking as one of the best airports in the world. Centum Learning has been the right partner for us for training interventions to be effectively aligned with our L&D strategies – moving the focus from ‘me’ to ‘we’ and launching DISHA has been an effective move to enhance our brand image while bringing the employees closer. We believe in the importance of trust within teams and the role each one plays in the bigger picture. Centum has enabled us to further these objectives in the most optimal manner.”
“Brandon Hall Group Excellence Awards Program has recognized leading organizations for the past twenty-plus years for the latest trends in Human Capital Management,” said Rachel Cooke, Brandon Hall Group COO and leader of the HCM Excellence Awards Program. “The initiatives that were honored are not only innovative but fit the unique needs of the business and create truly remarkable success stories.”
Award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based upon the following criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits.
“The HCM Excellence Awards recognize programs that measurably benefit organizations,” said Mike Cooke, Brandon Hall Group CEO. “Many human capital management departments are unable to confirm that their initiatives help the business’s bottom line. Because we focus on measurable benefits, our awards program is universally recognized and highly prestigious.”