Digital Life Certificate Adoption: All Pension Disbursing Authorities to Implement 100% Saturation Approach for Central Government Pensioners

The Department of Pension and Pensioners’ Welfare in collaboration with Pension Disbursing Banks, Ministries/ Departments, Pensioners’ Welfare Associations, UIDAI, MeitY conducted the Nationwide DLC Campaign 2.0 from November 1-30, 2023 at 602 locations in 100 cities across India. During the DLC Campaign 2.0, Face Authentication Technology was widely used to generate DLCs, reducing wait times significantly.

To ensure that all pensioners are enabled to submit their Life Certificates with ease, directions were issued to all the Pension Disbursing Authorities to generate Exception List from updated DLC status of all pensioners and to adopt a 100% Saturation Approach so that the remaining pensioners may be approached through various means for submitting their Life Certificate. Pensioners who are not able to use DLC themselves and unable to move are to be reached out through Doorstep Banking or deputing officials. Resultantly, as on date, total 1.38 crore DLCs have been generated of which 43.19 lakh DLCs are of Central Government Pensioners.

 

With a view to further ensure that all remaining pensioners submit their Digital Life Certificates to avoid discontinuation of their pension, a review meeting was taken by Shri V. Srinivas, Secretary (P&PW) with Pension Disbursing Authorities to discuss the way forward for achieving this target. During the meeting, Secretary (P&PW) requested all Pension Disbursing Authorities like Banks, Ministry of Communication and Defence to generate Exception List on regular basis and takes steps to make pensioners aware about Face Authentication DLC and ensure 100% submission of life certificate of pensioners.

 

58 Pensioners’ Welfare Associations were also requested to reach out to all their members in Exception List to ensure timely updation of DLC. Secretary (P&PW) also commended all Banks and Pensioners’ Welfare Associations on their outstanding work under the DLC Campaign 2.0, resulting in the highest ever number of DLCs/ Face Authentication users, being generated in 2023-24. The DLC Campaign 2.0 ends on March 31, 2024 and the Department has sought support from all the stakeholders.