Hyderabad: HCL Technologies (HCL), a leading global technology company, has signed a five-year managed services deal with TransGrid, a high voltage transmission network service provider for the state of New South Wales, Australia. As part of the five-year deal, HCL will create a transformation roadmap for TransGrid and provide outsourcing support for Service Desk Operations, Data Center Operations, Security, Disaster Recovery, End User Computing and Applications.
“We are delighted to partner with TransGrid on its transformation journey. In an increasingly digitalized world, HCL’s core capabilities in next-gen services such as digital, Internet of Things (IoT) and cybersecurity is best positioned to drive critical technology transformation and realize business success. The deal highlights HCL’s commitment to invest and drive growth in Australia,” said Michael Horton, Senior Vice President, Australia, HCL Technologies.
HCL will use its technical expertise and global experience to deliver operational excellence. HCL will also introduce its flagship employee engagement practices to establish a culture of innovation at TransGrid. In order to ensure delivery excellence, HCL will create a TransGrid Academy for cultural alignment and talent pool incubation.
“TransGrid’s partnership with HCL has exciting potential for a step change in our IT Service Delivery,” said Michael Milne, IT Operations Manager, TransGrid. “We believe this partnership with HCL will allow us to ensure the IT Services delivered to TransGrid are cost effective and fit for purpose.”
The partnership will help TransGrid realize its vision of delivering excellence and support its mission of creating values by providing safe, reliable and efficient transmission services.