HCLTech launches Salesforce-based solutions for enterprises to deliver enhanced customer experience

NOIDA: HCLTech, a leading global technology company, announced the launch of three digital solutions to enhance customer experiences in the healthcare, automotive and financial services industries. Built on the Salesforce platform, the solutions come with advanced AI and data capabilities.

HCLTech InFusion Health Proctor is a digital solution that combines the features of Salesforce’s Field Service Cloud and Health Cloud solutions. The solution empowers insurance (payers) and healthcare providers with quick access to consolidated and comprehensive health data and insights to enhance patient experiences. HCLTech InFusion Health Proctor ensures that the health data is secured by up-to-standard data privacy regulations.

HCLTech InFusion MotorConfig, a digital platform based on Salesforce’s Automotive Cloud, allows hyper-personalization of automotive product variants based on customer’s unique preferences.

With HCLTech InFusion Wealth Intelligence, banking organizations can leverage ChatGPT along with Salesforce’s Financial Services Cloud solution to provide customers with highly customizable experiences and options for steady, lucrative and high-yield investments.

HCLTech is a Global Summit Consulting Partner of Salesforce. The company is a Groundbreaker Sponsor at Dreamforce 2023 from September 12-14 at San Francisco. The annual event brings together the global Salesforce community to learn, network and exchange insights.