Kiko Live enables a new feature CLS – Customer Listed Seller
Mumbai: Kiko Live a Live Commerce enabled Quick Commerce platform where you can shop from any neighborhood shop and get quick deliveries of products across any category of products, recently enabled a new feature CLS – Customer Listed Seller on its platform, with an aim to bring self-convenience at the doorstep.
Being India’s first live commerce platform for “Assisted Shopping” powered by one-on-one video calls and live streams with shops, the new feature allows any user in a metro city to add any nearby shop and arrange a one click 30-minute home delivery, with the first delivery from the listed store being free. This means users can now add their trusted shops from where they buy grocery, medicines, stationery, food stalls, and even their favourite paan shops, and arrange delivery from their chosen shops with a single click using the Kiko Live App. This is an industry-first feature where buyers can now shop from sellers who are not yet listed sellers on the app, and the buyer can list his own favourite sellers!
Kiko Live has redefined go – local shopping for Indian customers as buyers not only get to purchase from shops listed on the Kiko App, but they can also add any of their regular shops, such as the local grocery store or chemist, stationary shops, or even paan shops, and then initiate free first delivery from that shop. After the first delivery, the buyer would need to pay very nominal delivery charges starting from Rs.10 onwards depending on the distance. Keeping in mind people engrossed during the occasions and managing things, here at Kiko Live customers can order and get quick delivery of groceries, vegetables, medicines, stationary, gifts, paan, cigarettes, snacks, accessories, and anything up to 10kg from any nearby shops getting it delivered quickly from the nearby shops.
Commenting on the launch of new feature CLS – Customer Listed Seller with rapid delivery, Alok Chawla, Co-Founder, of Kiko Live “With thousands of sellers and millions of products on Kiko, you’ll never run out of options. The Customer Listed Seller (CLS) feature is a powerful tool to list product availability, as the customer, who may have been passively shopping online, now knows they can go to their local store and get that exact item immediately. It is essential to provide customers a smooth, hassle-free- online experience, as Kiko ensures that the orders are fulfilled quickly, giving local shops including kiranas, medical stores, stationary shops, pet stores, and virtually every other shop in the local market an edge in a time where they are losing business to other digital channels. As they offer a digital presence and deliver orders on time with simple payment options and realtime tracking, equalling the service of organized quick commerce players, the repeat orders and customer retention improves significantly.”
Assessing the underlying necessity of customers and striking the correct balance between delivery time and resource availability, Kiko Live fosters value propositions among several small and micro partners. Recently, with the upcoming integration of Kiko Live and ONDC, it will function as a springboard for the millions of small retailers across the country who will be able to sell on the ONDC network.
Kiko Live is Bolstered by early-stage investors including 9 Unicorns, Venture Catalysts, SOSV, and GSF, as well as angel investors such as the CEOs of IndiaMART, Spotify India, and Nazara.