TCS Among Top 4 Supply Chain Service Providers: HFS Research

Tata Consultancy Services’ AI-driven Approach Fast-tracks the Journey to a Resilient, Adaptive and Sustainable Supply Chain that Drives a Competitive Edge

MUMBAI : Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been ranked among the top four providers in the HFS Top 10 for Supply Chain Services1.

The report analyzes 11 leading service providers across innovation, execution, and voice of the customer. It looks at supply chain IT, business, and consulting services across supply chain planning, order management, inventory management, sourcing and procurement, aftermarket services, and sustainability. TCS was ranked number one for breadth and depth of offerings and delivery excellence and among the top two for scale and experience, expertise, as well as strategy and vision.

“Enterprises today are adapting to the fast-changing environment and reimagining their supply chains to achieve greater resilience, responsiveness, and agility. Embracing an AI-driven approach enables the realization of a digitally-enabled, purpose-led and future-fit supply chain that drives sustainability. Our consulting-led collaborative approach, innovation, and industry-specific solutions that embed the ‘best of’ automation and intelligence represents a compelling value proposition for our clients. They hire us again and again because we drive business value,” said Dave Jordan, Global Head, Consulting & Services Integration, TCS. “Our leadership position in this assessment is a reflection of our vision, strategy, comprehensive capabilities, investments in innovative, future-ready and differentiated offerings, and the resultant market success.”

TCS offers a comprehensive portfolio of supply chain services across planning, order management, inventory management, sourcing and procurement, aftermarket services, and sustainability spanning IT services, consulting and business solutions.

TCS’ large team of global supply chain experts help enterprises accelerate their supply chain transformations leveraging strong advisory and technology services, contextual knowledge and industry-aligned solutions such as TCS Cognix™, an AI-driven, human-machine collaboration suite powered by its Machine First™ Delivery Model (MFDM™). TCS’ consulting-led approach is helping clients respond to global demand volatility, distribution and logistics disruptions, manufacturing interruptions, and supply variability. Its proprietary tools, technology solutions, frameworks and robust partnerships fuel successful digital transformations for customers.

Cognix for Supply Chain unlocks the immense value that lies at the intersection of business process, IT infrastructure, and applications layer. It orchestrates the digital technology ecosystem in an innovative, modular, and logical manner to create an agile, intelligent, digital, and connected supply chain. It accelerates the digital transformation journey using an ecosystem of pre-built, configurable, and reusable digital solutions called Value Builders. Some examples of these Value Builders include buying channel selection tool, order management command center, IoT based logistics tracker and order failure predictor.

Other proprietary supply chain solutions include the TCS Intelligent Workforce Management (iWFM), Supply Chain Digital Twin, TCS Robologistics, and TCS Dynachain™, a multi-enterprise ecosystem commerce platform for digital, cognitive, and autonomous supply network management. TCS’ industry specific supply chain solutions include TCS Digifleet™, an IoT enabled SaaS for fleet and freights, TCS Omnistore™, for retailers to provide unified customer journeys powered by AI, TCS Optumera™ for merchandising and supply chain optimization, as well as SAP-based blockchain solutions for forestry. Additionally, TCS has partnerships with leading vendors such as SAP, Ariba, Oracle, Blue Yonder, O9, E2Open, DASSAULT SYSTEMES, and Manhattan Associates.

“Covid-19 accelerated the demise of linear supply chains and the emergence of supply networks that aspire to be resilient, adaptable, and purposeful. We assessed leading supply chain service providers across a rigorous series of innovation, execution, and voice of the customer criteria to understand who is best positioned to enable supply chains of the future. TCS emerged as one of the Top 10 players with its consulting-led and end-to-end supply chain services inspired by its Machine First Delivery Model (MFDM),” said Saurabh Gupta, President, HFS Research.