TCS Ranked #2 IT Service Provider of the Year by Everest Group

Mumbai: Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, has been ranked among the Top Two in the PEAK Matrix® IT Service Provider of the Year: ITS Top 20 by Everest Group. Additionally, TCS was named the Leader of the Year in Application Services and Life Sciences, as well the Star Performer of the Year in Healthcare.

The awards recognize consistent top performers across the IT services PEAK Matrix assessments published in 2020. Of the 26 evaluations in the area, TCS was positioned as a Leader in 18 reports and a Star Performer in 4. Among industries, TCS was named a Leader in all three banking and financial services assessments – Open Banking IT Services, Risk and Compliance IT Services, and Application and Digital Services in Capital Markets, as well as in both the life sciences assessments – Life Sciences Digital Services and Medical Devices Digital Services.

“In 2020, we reinvented our operating model, launched Secured Borderless Workspaces™ and ensured that we stayed relevant to help our customers become purpose-driven, resilient and adaptable. Our deep contextual and domain knowledge, comprehensive portfolio of solutions and services, expertise in cloud and digital technologies, and investments in research and innovation helped in our clients’ growth and transformation journeys,” said NG Subramaniam, Chief Operating Officer, TCS. “We are pleased to be recognized among the Top Two IT Services Providers of the Year based on our Leadership positions across a broad range of digital capabilities and industry-specific domains. It encourages us to keep innovating to achieve greater heights.”

TCS partners with some of the world’s largest corporations in their innovation, growth and transformation initiatives. In the past year, it has expanded and deepened relationships, deploying very impactful solutions, and winning some of its largest deals till date. In the post-pandemic world, TCS is helping customers look beyond the products and services they sell, to the purpose behind their existence, defining the blueprint for their transformation journey and layering this approach with resilience and adaptability.

The company has been steadily launching new services to cater to different stakeholders within the enterprise, as well as new products and platforms. It has been systematically investing in research and innovation, taking up promising themes in each industry, and collaborating with domain experts to build innovative solutions that are proactively showcased to customers. In addition, the company has been partnering with customers through the discovery, definition, refinement and delivery phases at the TCS PacePorts™, its co-innovation centers located across the world.

TCS has alliance partnerships with all the major technology providers, and works closely with them to launch and jointly market industry-specific solutions that leverage their technologies and TCS’ domain knowledge. Recently, it launched three new business units offering end-to-end services across the full-stack of each of the hyperscalers – AWS, Microsoft Azure and Google Cloud. All this and its Business 4.0™ thought-leadership framework, backed by innovative delivery concepts like the Location Independent Agile™ model and the Machine First™ Delivery Model have helped the company win several large, multi-year transformational engagements, resulting in a strong order book.

“2020 has been a watershed year for the IT industry in many ways. TCS has maintained its position as one of the dominant leaders in the industry by focusing on changing client needs and continuous investments in high-demand areas, such as cloud, AI, and user-experience transformation within the digital workplace,” said Chirajeet Sengupta, Partner, Everest Group. “Everest Group’s Service Provider of the Year award program recognizes TCS’ agility, innovation capabilities, and its unflagging commitment to ensuring clients’ success.”


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