MUMBAI : Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a leading global IT services, consulting and business solutions organization, announced that it has won two diamond level awards at the 2021 ITSMA Marketing Excellence Awards in the categories – Embedding ABM Programs and Orchestrating Executive Engagement.
The 2021 ITSMA Marketing Excellence Awards recognize and honor marketing initiatives and campaigns that have delivered superior performance in the four most critical aspects of marketing success: customer-focus, innovation, execution, and business impact. The program focuses exclusively on marketing for B2B services and solutions, and highlights the most important dimensions of a strategic, collaborative approach to marketing.
TCS won the Embedding ABM Programs award for its ABM++ program that was initiated to create a scalable strategy for marketing and has shown impressive results within a year of its deployment. ABM++ leverages all the available digital channels and tools to personalize interventions at every step of the sales cycle, to boost sales in customer accounts. The program uses technology to gather customer insights, understand buying patterns, deploy digital campaigns, and measure results.
TCS won the Orchestrating Executive Engagement award for its innovative marketing initiatives during the pandemic. These include virtual social connects, mutually beneficial marketing strategies developed with key clients, and positioning clients as the hero and letting them tell the story of their transformation successes with TCS.
Rajashree R, CMO, TCS, said, “We are delighted to receive two Diamond awards from ITSMA for our unique marketing initiatives. We are constantly innovating and transforming our approach to marketing to drive customer centricity and personalization by adoption of algorithmic and autonomous practices. Over the past year, we have accelerated and intensified our efforts to design marketing initiatives which further strengthen our brand and propel our sales force forward.”
Dave Munn, President and CEO, ITSMA, said, “The fact that TCS received two diamond awards is a testament to the strength of the TCS marketing organization. Both the Account-Based Marketing and Orchestrating Executive Engagement winning programs showcased how the teams were able to impact overall business strategy while paying close attention to detail. From understanding customer and market needs to creative innovation and disciplined execution, to measuring business results quantitatively and qualitatively, TCS’s marketing teams are clearly delivering excellence and driving strategic growth.”