University of São Paulo: Reception Center centralizes the social services offered in the University City

THEThe Social Assistance Superintendence (SAS) inaugurated, on November 12, the first Reception and Reference Center for Students (Care-USP), which centralizes all face-to-face assistance from Social Service, Rucard, Passe Escolar, consultations on the PAPFE, among other services.

“Care brings together in one place a set of services provided by SAS available to our students, with practicality and comfort. It is an initiative that contributes to enhancing coexistence at the University”, explained the superintendent of Social Assistance, Gerson Yukio Tomanari.

Services offered at Care-USP
Service and sale of Rucard credit for access to university restaurants
Appointments and appointments at the Social Service
School Pass Attendance
Assistance to Crusp residents
PAPFE service
SAS relationship with students (comments, suggestions, praise and complaints)

Located in Cidade Universitária, close to the Residential Complex and the Central Restaurant, Care-USP is open from Monday to Friday, from 8:30 am to 5:30 pm. The Rucard service has extended hours and is open from 7:00 am to 7:45 pm.

SAS in the palm of the hands

In addition to the inauguration of Care-USP, the Superintendence announced two other integrated actions that will facilitate student access to the information and services offered: the launch of the “Cardápio+” application and the reformulation of the Superintendence’s website.

The “Cardápio+” app for mobile devices is the new SAS app and provides information on the menu of all university restaurants and on the services offered by the Superintendence, such as student support, transport, mental health, housing, day care centers, social services and Acolhe USP.

The “Cardápio+” app is an update and expansion of “Cardápio USP”, one of the most used applications at the University, downloaded on around 40 thousand cell phones. “Menu+” is now available in iOS and Android versions.

Another novelty is the Social Assistance Superintendence page , which changed its electronic address ( ) and was redesigned to be more user-friendly and facilitate access to the services provided.

“Strengthening SAS’s communication with the university community, especially with students, is essential for progressing in our policies for inclusion and student retention. We know that information flows through digital media and, increasingly, through mobile applications. The new website and application aim to bring information in a clear and friendly way to tens of thousands of users, including candidates for admission to USP, who will be able to learn about the student support that awaits them. For internal users, in particular, they constitute the opening of channels for approximation and institutional reception”, explains Tomanari.

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