World Consumer Rights Day 2021 celebrated by Directorate of FCS&CA Jammu

Jammu: Directorate of Food Civil Supplies & Consumer Affairs, Jammu, in collaboration with Department of Legal Metrology, celebrated the world Consumer Day 2021 with the theme ‘Tackle plastic pollution’.

Amit Gupta, Additional Advocate General was the chief guest on the occasion. Yash Pal Gupta, president federation of Retailers association, Neeraj Anand president chambers of trader’s federation, Joint Director FCS&CA Shagun Sharma, Deputy Director FCS&CA Javed Iqbal, Assistant Directors and officials of the directorate , besides civil society members, were present on the occasion.

World Consumer Rights Day is observed every year on March 15, since 1983 with the aim to raise global awareness about consumer rights and needs. The day was inspired by President John F Kennedy’s special message to the US Congress on March 15, 1962. On this day every year, various organisations like Consumer International hold events and campaigns to inform more and more people about consumer rights.

The theme of the World Consumer Rights Day 2021 is ‘Tackle plastic pollution’.

Director FCSCA Jatinder Singh, while terming the issue of Plastic pollution as one of the most pressing problem facing present times, stressed upon the officials to implement all the measures available in various statue books to tackle its misuse. “All of us should work with dedication and in a mission mode to keep the consumer aware about all the legal rights and remedies available to them” Singh added.

Amit Gupta, highlighted various provisions of consumer rights Act, which provides consumers with the many rights including, Right to be heard at an appropriate forum, right to seek redressal in case of unfair trade practices, right to consumer education and Right to goods and services at competitive prices, among others.

While highlighting the legal aspects involved in implementing the various provisions enshrined in the Act, Gupta laid stressed on the technical aspects and cautioned the officials to work within the legal purview to implement any stringent measures.

Joint Director FCS&CA Shagun Sharma also highlighted the need to aware the masses about the consumer rights and remedies available to them for their grievance redressal.

The programme ended with the vote of thanks by Deputy Director FCS&CA Javed Iqbal.